❓Frequently Asked Questions

Why is Animotive not appearing in my headset?

If you haven't already, make sure to review our Getting Setup section. If a problem persists, follow the steps below:

1 - Restart your computer

2 - Restart your headset

3 - Enable Oculus Link

4 - Open your scene in Animotive

My internet connection is dropping, what do I do?

Preferably use cabled internet.

If using a router, position yourself closer to it.

I’m struggling selecting menu items in VR, what do I do?

Try placing your hand closer to the menu.

Try keeping your hand still when pressing the trigger to select an item.

Will this work on standalone Quest?

No, Animotive is a VR desktop application.

I’ve been in Animotive for a while and my eyes hurt, what do I do?

To reduce eye strain we recommend:

-Taking 5-10 minute breaks every 20 minutes, and focusing on objects 10-15 feet away.

-Lowering the brightness of your headset in the Oculus menu.

-Increasing the refresh rate (90 fps).

How do I set up my Headset to use Animotive?

Make sure your headet is set up and turned on and calibrated following you manufacturers instructions. If using a Meta Quest, you will need to enable link mode by following the instructions below.

https://www.meta.com/help/quest/articles/headsets-and-accessories/oculus-link/set-up-link/

How do I enable Quest Pro Face Tracking?

Using Animotive with Quest Pro Facial tracking requires having your Quest running in developer mode. To start, you’ll have to register as a developer with Meta.

1) Go to developer.oculus.com/sign-up/, read the instructions, then click the Sign Up button. Log into the Facebook, Meta, or Oculus account that you use with your headset. From there, create an organization, which you can name whatever you like.

2) Put your Quest Pro into developer mode. The easiest way is by going to the Quest app on your phone, tapping Menu, and then going to Devices. Select your Quest, then scroll to Headset Settings. Tap Developer Settings, then use the toggle to turn developer mode on. 3) On Your headset under settings/ movement tracking, make sure Eye tracking and Natural Facial Expressions are enabled.

4) Enable the following settings in the oculus desktop app.

5) Now in Animotive when embodying a character, under face tracking select Quest Pro.